Privacy Policy

Last updated: March 2026

This Privacy Policy explains how GetAFK ("we", "us", "our") collects, uses, and protects your information when you use our service at getafk.app.

1. Information We Collect

We collect the following information when you register and use GetAFK:

Account information: username, email address, and hashed password
Minecraft account credentials: stored encrypted at rest, used solely to operate your AFK bot
Usage data: bot connection times, chat logs, and session statistics
Payment information: processed by Stripe; we do not store card numbers or banking details
Support messages: messages you send through our support system

2. How We Use Your Information

To operate and maintain your AFK bot sessions
To process payments and manage your subscription
To send service notifications (e.g. bot disconnect alerts via Discord)
To respond to support requests
To improve and monitor the service

3. Data Storage and Security

Your data is stored on our servers. Minecraft credentials are encrypted at rest. We take reasonable technical precautions to protect your data, but no system is completely secure. You use the service at your own risk.

4. Minecraft Credentials

Your Minecraft account email and password are stored encrypted and are only used to authenticate your bot on the servers you specify. We do not share, sell, or use these credentials for any other purpose. You can delete your account and all associated data at any time from the dashboard settings.

5. Third-Party Services

Stripe: payment processing — governed by Stripe's Privacy Policy
Discord: optional integration for notifications and commands

6. Data Retention

We retain your data for as long as your account is active. Chat logs are kept for up to 30 days. You may request deletion of your account and all associated data by contacting us via Discord.

7. Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies or third-party advertising cookies.

8. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us via our Discord server.

9. Service Availability

GetAFK is provided on a best-effort basis. We reserve the right to suspend, modify, or permanently shut down the service at any time, with or without notice. In the event of a permanent shutdown, we will make reasonable efforts to notify users in advance. No refunds are guaranteed in the event of service discontinuation, though we will endeavour to be fair on a case-by-case basis.

10. Changes to This Policy

We may update this policy from time to time. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions, please reach out via our Discord server.